BUSINESS MANAGEMENT TOOL

CtrlSCRM™ is one of the finest integrated CRM in India with its wide range of functionalities. It can be a global level enterprise management platform for small businesses, MSMEs, retailers catering B2B, B2C, C2C with inbuilt CRM & ERP modules.

CtrlSCRM™ is 100% subsidized by SIKCO Engineering Services Pvt. Ltd (SESPL). The company’s registered office and headquarter is at Kharghar, Navi Mumbai, Maharashtra, India. SESPL is certified with ISO 9001:2015 and ISO 14001 for its commitment to quality, service and environment. Company has recorded a 100% growth for last 04 years.

CtrlSCRM™ is designed such a way that it can also register overseas clients. Company have future plan to go global on successful operation in India.

CtrlSCRM™ can improve your lead conversation rate by over 3X !!

Why Choose CtrlSCRM™

Build Great Relationships

Find every customer, employee, contact and communication instantly. Track your leads and automate your business process. Keeps organisation up to date setting tasks and appointments so you never miss another sale.

Foundation for Collaboration

Create effortless organisation with a centralised hub, where everything is in one place. Our cloud CRM software gives full visibility of your customer interactions and builds upon the foundation of business.

Knowledge is Power

View and track your sales from inquiry to close and automate your processes to prioritise your best leads. Gain valuable insights from your customer data with detailed reports and analysis.

Digital Evolution

Our all-in-one CRM solution includes a built-in marketing suite, letting you manage your campaigns directly from the CRM and integrate with your sales. You can generate leads directly from your website and create a data bank with all historical records.

 Services

 1.    Sales & Marketing

The CtrlS Sales CRM Tool to manage your leads, customers and prospects by keeping track of your all interactions till contract signed.

2.    Human Resources

The CtrlS HR CRM tool to manage -

·       All employees details,

·       Pay history

·       Salary slips

·       Employee’s compensation details.

 3.    Project Management

Everything your contract need to execute to manage and to monitor your project activities with time bound execution.

·       Projects

·       Tasks

          Milestones

·       MIS

4.    Service Management

Deliver great customer service making sure all support requests are dealt with efficiently and nothing gets forgotten.

5.    Contract Management

The CtrlS Contract Management keeps records of all type of Purchase order, Work order, Various important business document in order.

6.    Document Management

The CtrlS Document Management manage all vital documents in records on cloud etc. Following documents can be kept in records –

·       Bills,  Invoices, Challans

·       Project related documents

·       Important communications

·       Appointment letters

·       Various correspondences

7.    Inventory Management

The CtrlS Inventory CRM tool to manage all purchases, supplier’s details all sales customer’s details and Inventory details.

·       Category & Sub Category

·       Products

·       Part No

·       HSN code

·       GST

·       Sales price

·       MRP

·       Suppliers

·       Purchasers

8.    Financial Management

The CtrlS Financial CRM tool to manage all expenses, all purchases all sales, subscriptions & recurring details.

·       Sales

·       Expenses

·       GST Purchases

·       GST Sales

9.       Service Support

Great service can give you more than just the opportunity to make a customer happy. Turning a negative to a positive can go deeper, creating life-long relationships and brand advocacy. Our Customer Service software helps you effectively manage those relationships and keep track of your customer support.

Customer Service Software that lets you delivers

·       A fast and efficient service, where nothing gets forgotten.

·       Manage your customer service cases from opening through to closure and

·       View on one simple page.

10.       Management Information System

The CtrlS Management Information System (MIS) helps to manage all highlighted records - like leads, sales, expenses, income, time, sheets, articles etc.

·       Sales

o    Invoices Report

o    Items Report

o    Payments Received

o    Credit Notes Report

o    Proposals Report

o    Estimates Report

o    Customers Report

·       Expenses

·       Expenses vs Income

·       Leads

·       Timesheets overview

·       Knowledge bank articles

11.       Utilities

·       Media

·       Bulk PDF export

·       Calendars

·       Announcements

·       Goals

·       Activity log, Surveys, Database backup

Competitive Advantages of CtrlSCRM™

Ease of use

• ·       Simple user interface with a minimal data entry complexity.
• ·       Zero set up cost and start right from day one.
• ·       Easy migration from spreadsheets and other CRM systems.
• ·       Standard format
• ·       Easily understood the entry mechanism by average employees

Rich Features

• ·       Best-in-class automation features for automating your entire business process.
• ·       Spend more time interacting with your customers and less on manually entering data.
• ·       Powerful analytics and reporting that helps you make smarter business decisions.
• ·       MIS reports by charts for go through

Plug and Play

• ·       Completely tailor made your CRM experience without writing a single line of code.
• ·       Effortless integration with mobile friendly business apps that you use daily.
• ·       Easily adaptable to meet needs of small businesses, MSMEs, Entrepreneurs, etc.

Choose Suitable Plan

Pricing

Need base pricing considering various level of business like Start up, Business, Enterprise. Different modules gives any business to record all information in one place with back up and can maintain business continuity.

CtrlSCRM.com

SIKCO House, B-97, Sector 12, Kharghar, Navi Mumbai, Maharashtra 410210

+91 8097159981 / 9930026102 (Whatsapp)   I    info@ctrlscrm.com